The electronic revolution in the Malaysian banking sector is claimed by Pang (1995) to have started in the 1970's. However, the first visible form of electronic innovation in the Malaysian banking industry was the introduction of Automated Teller Machines (ATMs) in 1981. The ATMs to a large extent released banks from the constraints of time and geographical location. They presented banks with a more economical substitute for brick and mortar branches.
Then in the early 1990's telebanking was introduced in Malaysia, which provided yet another delivery channel for branch financial services via telecommunications devices connected to an automated system of the bank by utilising Automated Voice Response (AVR) Technology.
Advances in telecommunications and information technology then culminated in banks offering their services through personal computers located at the customer's premises through the use of Intranet proprietary software. However, it is interesting to note that PC-banking or desktop banking was mainly popular among banks' corporate customers rather than their retail customers.
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व्यक्तिगत व्यवसायका लागि ऋण चाहिन्छ? तपाईं आफ्नो इमेल संपर्क भने उपरोक्त तुरुन्तै आफ्नो ऋण स्थानान्तरण प्रक्रिया गर्न
ठीक।
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